53% of the community prefer Zengo.

Zengo vs BitBox02

General

Description

Zengo Logo
Zengo

Zengo is a modern crypto wallet that stands out for its extremely simple operation and backup processes. It uses biometric facial recognition and a keyless wallet system, eliminating the need for recovery phrases and private keys, which offers significant usability advantages.

Zengo review
BitBox02 Logo
BitBox02

The Bitbox02 from Switzerland is currently considered one of the most secure hardware wallets on the market. The manufacturer deliberately avoids unnecessary features, focusing on well-designed features that improve security and privacy. For purists, there is also a “Bitcoin-only” version available.

BitBox02 review

Pros and cons

Zengo Logo
Zengo

What we like:

  • Perfect for beginners
  • Very simple and secure
  • Clear app interface
  • Keyless wallet system
  • Web3 integration (via WalletConnect)

What we don't like:

  • Low anonymity
BitBox02 Logo
BitBox02

What we like:

  • Easy to use
  • Very high security standards
  • Thoughtful security and privacy features
  • Made in Switzerland
  • Backup via microSD card

What we don't like:

  • No iOS app
  • Fewer supported coins
  • Limited apps and integrations

Preview

Zengo Logo
Zengo
BitBox02 Logo
BitBox02

Details

Details
ZengoBitBox02
Wallet type
Software
Hardware
Price (hardware)
$175
Supported assets
380+
1,500+
Best suited for
Beginners
Beginners
Open source
Yes
Yes
Privacy
Medium
High
Private key owner
Hybrid solution (Zengo Keyless Wallet™)
You (Non-Custodial)
Social media
42,548 followers
24,450 followers

Hardware

Hardware
ZengoBitBox02
Screen
128 x 64 pixels
Connectivity
USB-C, MicroSD
Handling
Capacitive touch controls
Build quality
Medium
Secure elements
Secure Chip (ATECC608B)
FIDO2 / U2F support
Yes
Certification
Dimensions
54.5 mm x 25.4 mm x 9.6 mm
Weight
12g
What's included
BitBox02, microSD card, USB-C extension cable, USB-A to USB-C adapter, keychain loop, stickers

Features

Details
ZengoBitBox02
Buy & sell
Yes
Yes
Staking
Yes
No
NFT integration
Yes
No
Two-factor authentication
Yes
Yes
Multi-signature
No
Yes
Backup
Keyless Wallet™, biometric facial recognition
microSD card, recovery seed (24 words)
Special features
  • Lending (earn interest)
  • Web3 integration via WalletConnect
  • BitBoxApp
  • Multiple accounts supported
  • Optional Tor connection
  • Hidden wallet (plausible deniability)
Platforms
  • IOS App
  • Android App
  • Desktop App
  • Android App
  • Desktop App
iOS App
Yes
No
Android App
Yes
Yes
Desktop App
Yes
Yes

Our rating

Our rating
ZengoBitBox02
Our overall rating
Zengo
BitBox02

Our individual ratings

Ease of use
Zengo: 10 of 10
Ease of use (Zengo)
BitBox02: 9 of 10
Ease of use (BitBox02)
Zengo Logo
BitBox02 Logo
complexsimple
Supported assets
Zengo: 7 of 10
Supported assets (Zengo)
BitBox02: 9 of 10
Supported assets (BitBox02)
Zengo Logo
BitBox02 Logo
fewmany
Security & trust
Zengo: 7 of 10
Security & trust (Zengo)
BitBox02: 10 of 10
Security & trust (BitBox02)
Zengo Logo
BitBox02 Logo
weakstrong
Features
Zengo: 8 of 10
Features (Zengo)
BitBox02: 8 of 10
Features (BitBox02)
Zengo Logo
BitBox02 Logo
basiccomprehensive
Beginner-friendliness
Zengo: 10 of 10
Beginner-friendliness (Zengo)
BitBox02: 8 of 10
Beginner-friendliness (BitBox02)
Zengo Logo
BitBox02 Logo
unsuitableideal
Support
Zengo: 10 of 10
Support (Zengo)
BitBox02: 10 of 10
Support (BitBox02)
Zengo Logo
BitBox02 Logo
poorexcellent

Our opinion

Zengo Logo
Zengo
Zengo takes a novel and exciting approach with its “Keyless Wallet.” The wallet focuses entirely on beginner-friendliness and usability. Common pain points like recovery phrases (seed phrases), backups, and verification processes are avoided through a hybrid solution: instead of a private key, two so-called “secret shares” are created. One remains on Zengo’s servers, and the other is stored on the user’s mobile device. Zengo cannot access these stored values but can still restore a backup if lost. Verification is done via biometric facial recognition. This solution represents a major leap forward in usability, making Zengo especially recommended for beginners. However, crypto purists who want full control over their private keys should opt for a different wallet. Otherwise, we recommend Zengo and align with the positive user reviews.
Zengo review
BitBox02 Logo
BitBox02
The BitBox02 hardware wallet, priced at $175, isn’t cheap, but it’s one of the most secure and privacy-focused options. The team continually innovates with security features, such as a second “hidden wallet” (plausible deniability) that can be accessed in cases of “forced access” (like robberies or other threats). This separate wallet holds only fractions of the actual assets, enabling what’s called “plausible deniability.” From the ordering process to daily use, it’s clear that the team’s commitment to security is evident. Naturally, this focus comes with trade-offs: compared to other hardware wallets, the BitBox02 and its software offer far fewer integrations, apps, and features. For those who only want to store Bitcoin, there’s also a “Bitcoin-only” version with even fewer features—and thus fewer potential attack vectors. In our view, BitBox is the top choice for maximum security and privacy.
BitBox02 review

User reviews

User reviews
ZengoBitBox02
Overall rating
4.5/5
4.7/5
App Store
4.7/5

around 300 ratings

Google Play Store
4.4/5

around 9,400 ratings

4.6/5

around 300 ratings

Trustpilot
4.5/5

around 900 ratings

4.8/5

around 1,400 ratings

User rating

Powered by AI
Zengo Logo
Zengo
In summary, Zengo receives predominantly positive reviews, particularly for its user-friendliness and innovative security architecture. Users appreciate the easy setup and support for multiple cryptocurrencies, although some wish for more advanced features and a wider variety of supported assets. Opinions on beginner-friendliness are mostly positive, with some users mentioning a certain learning curve. Customer experiences with support are also largely positive, though there is a desire for live chat support. Overall, the experiences are predominantly positive, indicating general user satisfaction with Zengo.
BitBox02 Logo
BitBox02
In summary, the BitBox02 generally receives positive reviews, particularly for its high security standards and support for a solid range of cryptocurrencies. Users appreciate the intuitive operation and easy setup, although some see room for improvement in the user interface. Opinions on beginner-friendliness and customer support are mixed, with some users mentioning a learning curve and a desire for improved support. Overall, experiences are predominantly positive, indicating general user satisfaction with the BitBox02.

Company

Company
ZengoBitBox02
Company
Zengo Ltd.
Shift Crypto AG
Headquarters
Israel
Switzerland
Company size
Small
Small
Founder
Gary Benattar, Omer Shlomovits, Ouriel Ohayon, Tal Be’ery
Douglas Bakkum, Roland Stadler, Jonas Schnelli
Founding year
2018
2015

How does our comparison work?

Data & Interfaces

Our market data is automatically updated every 15 minutes. This means you can always use the latest data for your comparisons. We obtain the data through web interfaces (API) from CoinGecko, Santiment, DefiLlama, CoinCodex and many more

Research & Deepdive

We regularly sift through a jungle of technical whitepapers, websites, social media and forums for you. In doing so, we filter out essential and relevant information in order to present it to you clearly and comprehensibly in our comparison

Analysis & Valuation

We research and use analysis tools for blockchains and their networks, to form a fact-based foundation for our valuation. Please note that this is not an investment recommendation, but merely our personal opinion.

Community & Feedback

We check our information every 1-2 months to ensure it is up to date and correct. With the help of our community, we can find outdated or incorrect data even faster. Of course, we also welcome your feedback or suggestions for improvement!

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