About Kraken
Fees
Number of cryptocurrencies
Payment methods
- Bank
Description
Kraken is one of the most established crypto platforms globally, founded in 2011. It has a strong track record of security and regulatory compliance and is known for a clean, user-friendly app and fair fees. Alongside simple instant buys for beginners, Kraken Pro offers advanced order types and tools for more experienced traders.
Company headquarters | USA |
Founding year | 2011 |
Social media | 1.63M |
Our Kraken rating
Review result
Our opinion
Kraken is a reliable choice for users who value security, clear regulation and a polished user experience. The platform is regulated in multiple jurisdictions and has earned a strong reputation over many years. It is known for consistent compliance and a strong focus on safeguarding client assets, from custody practices through to resilient infrastructure. On pricing, Kraken Pro is usually the more cost effective way to trade, while instant buys via certain payment methods are convenient but can carry higher fees. The app feels modern, fast and stable, which makes day to day use straightforward. What stood out in our own testing is customer support. Responses were fast, helpful and solution oriented, which is not something you can take for granted with a platform of this size. We also use Kraken ourselves because of its dependable infrastructure, sensible Pro pricing and solid security setup. For newcomers, the standard app keeps things simple without feeling limiting. Kraken Pro is better suited to experienced users who want deeper tools, advanced order types and more control over execution.
Pros and cons
What we like:
- Easy to use
- High reputation and trust
- Low fees on Kraken Pro
- Robust regulatory compliance
- Helpful customer support
What we don't like:
- Higher fees for instant purchases in the app
Kraken user reviews
App Store
around 14,600 ratings
4.7/5
Google Play Store
around 36,700 ratings
3.3/5
Trustpilot
around 2,900 ratings
1.4/5
What users say about Kraken
Our artificial intelligence (AI) collects and analyzes user experiences about Kraken from across the web and summarizes the most important insights for you in a clear and concise way.

User review summary for Kraken
Overall, users have had mostly positive experiences with Kraken. The platform is praised for its wide range of cryptocurrencies, advanced trading options, and security measures. However, some users have expressed a desire for improvements in customer service and platform stability.
Overall, users have had mostly positive experiences with Kraken. The platform is praised for its wide range of cryptocurrencies, advanced trading options, and security measures. However, some users have expressed a desire for improvements in customer service and platform stability.
Ease of use and user experience
Features and services
Beginner-friendliness
Fees and costs
Security and trust
Support
Kraken preview
Kraken features
Real crypto | Yes |
Transferable to own wallet | Yes |
DCA plan | Yes |
Staking | Yes |
NFT marketplace | No |
Trading tools | Yes |
Two-factor authentication | Yes |
Special features
Tradeable assets
- Cryptocurrencies
- Derivatives
Trading options
- Kraken Pro for trading
- Derivatives
- Margin trading (leverage)
- Short/long positions
About Kraken
Company | Payward, Inc. |
Headquarters | USA |
Company size | Large |
Regulation | MiCA (PESL), FinCEN, FINTRAC, AUSTRAC |
Founder | Jesse Powell |
Founding year | 2011 |