Preview of the Bitstamp app
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Bitstamp review

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356 visitors chose Bitstamp

Our Bitstamp review

What we think

Bitstamp is a veteran in the crypto scene, earning our trust mainly due to its long-standing presence. The provider also holds a payment institution license in the EU country Luxembourg. We consider Bitstamp a solid choice, though there are certainly more modern exchanges in the market offering a wider range of features, simpler usability, and sometimes lower fees. Nevertheless, Bitstamp’s long history makes it a reliable and secure trading platform in our view.

Review score

Bitstamp

Pros and cons

What we like:

  • Regulated exchange
  • Over 10 years in the market
  • Low fees
  • High security

What we don't like:

  • Poor Trustpilot rating
  • Not ideal for active trading
  • Not for beginners
  • Limited coin selection

User reviews of Bitstamp

3.5/5
Overall rating

App Store

around 2,600 ratings

4.7/5

Google Play Store

around 17,800 ratings

4.4/5

Trustpilot

around 1,000 ratings

1.4/5

What users say about Bitstamp

AI summary

Accounts Frozen Without Warning

Many users experience sudden account freezes that block access to funds and trading, often after deposits or withdrawals or for no apparent reason.

Deposits Delayed or Not Credited

Users report long waits or missing credits for crypto and fiat deposits, which hamper starting to trade.

Withdrawals Blocked

Frequent issues with blocked or delayed crypto and fiat withdrawals, preventing users from transferring funds to banks or wallets.

Strict Regulation Offers High Security

Users value the MiCA license and stringent compliance standards as an advantage over less regulated exchanges, despite the associated hurdles.

Mobile App Simplifies Basic Trades

Users praise the app as intuitive for basic buys, sells, and monitoring, compared to more complex platforms.

Verification Burdensome for Longtime Customers

Long-standing users report renewed, time-consuming KYC checks that restrict access and set the exchange apart from others.

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The summaries were created with the help of AI based on publicly available user experiences and may contain errors. .

Is Bitstamp safe and legit?

A
73/100

Bitstamp scores 73/100 in our Trust Score (A), resulting in a high rating. Full marks in regulation, European location and long company history support the score, while a very low Trustpilot rating and small company size weigh negatively.

Our methodology

Coinbird Trust Score

Regulation

Top-tier

30/30

Headquarters

Non-offshore

15/15

Market experience

Over 10 years

15/15

Trustpilot rating

Mostly negative

0/15

Company size

Small

0/10

Proof of Reserves

Available

5/5

Cost transparency

Medium

3/5

Support

Good

5/5

Who is Bitstamp best for?

Bitstamp is a good fit if you...

  • value a long-established, well-regulated exchange with a strong security track record
  • want to keep trading costs low, especially as a higher-volume trader using the Pro platform
  • prefer buying real coins and being able to transfer them to your own wallet
Go to Bitstamp

Bitstamp is probably not for you if you...

  • are completely new to crypto and want a guided, easy onboarding experience
  • want access to a wide selection of altcoins beyond the major coins
  • are looking for extras like savings plans or a German-language interface
OKX Logo

OKX

Best alternative

  • Better for trading
  • Easier to use
  • More features
  • Higher fees
The recommendations were created with the help of AI based on our provider data and may contain errors. .

Bitstamp app preview

Portfolio in the Bitstamp app
Your portfolio
Market overview in the Bitstamp app
Market overview
Track crypto prices in the Bitstamp app
Track prices
Buy crypto in the Bitstamp app
Buy crypto
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Bitstamp features

What is Bitstamp?

Founded in 2011, Bitstamp is one of the oldest and largest cryptocurrency exchanges in the world. Thanks to its relatively long history, Bitstamp is considered a solid and secure exchange, offering a trustworthy trading platform for both retail customers and institutional investors.

Fees

0.40%
Low
Fees

Number of cryptocurrencies

100+
Very limited

Payment methods

  • Bank
  • Credit card

Features

Real crypto
Yes
Own wallet supported
Yes
Real stocks
No
Tokenized stocks
No
DCA plan
No
Staking
Yes

Trading

For active traders
No
Leverage trading
Yes
Orderbook
Yes

Special features

  • Bitstamp Pro
  • Part of Robinhood

The company behind Bitstamp

Bitstamp Logo

Bitstamp Ltd

Exchange  ·  United Kingdom, Luxembourg  ·  Since 2011

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Under 100 employees
Founder
Nejc Kodrič, Damian Merlak
Regulation
MiCA (CASP), FinCEN, NYDFS BitLicense, CSSF