Preview of the OKX app
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OKX review

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189 visitors have chosen OKX

Our OKX review

What we think

OKX stands out as a versatile crypto platform with a clear focus on active trading. The user interface is modern and well-designed, and the clever switch between “Simple” and “Exchange” views makes it accessible even for beginners. Traders benefit from a wide range of features as well as European MiCA regulation, which provides additional security and trust. However, customer service was a clear drawback in our test: direct contact with a support agent was not possible—only a chatbot that mostly refers to help articles was available. Our conclusion: OKX is well-suited for regular traders seeking a powerful, regulated platform. Those who only occasionally buy cryptocurrencies or place high value on personalized (German-speaking) customer support may find other providers more suitable.

Review score

OKX

Pros and cons

What we like:

  • Regulated exchange
  • Excellent for trading
  • Low fees
  • Easy to use
  • Extensive range of features

What we don't like:

  • Poor Trustpilot rating

User reviews of OKX

3.6/5
Overall rating

App Store

around 1,800 ratings

4.4/5

Google Play Store

around 923,800 ratings

4.1/5

Trustpilot

around 1,800 ratings

2.3/5

What users say about OKX

AI summary

Deposits Frequently Frozen

Users report that deposits, especially larger amounts, are frozen after transfer and require extensive verification that can take days or longer.

Bonus Payouts Complicated or Denied

Many users feel lured in by promotional bonuses but encounter complications with payout or denial of rewards despite meeting the conditions.

Low Deposit Limits for Fiat Methods

Common payment methods like SEPA or credit card have strict daily and weekly limits that slow building larger positions.

App Enables Fast Transactions

The mobile app is praised for smooth and quick trading operations that make getting started and trading easier.

Diverse Features and Rewards Impress

Users appreciate the wide range of features and rewards that make trading and staking attractive.

Withdrawals Can Be Delayed

Some users experience longer wait times for withdrawals, causing extra hassle or frustration.

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The summaries were created with the help of AI based on publicly available user experiences and may contain errors. .

Is OKX safe and legit?

A
78/100

OKX scores 78/100 in our Trust Score (A), resulting in a high rating. Full marks in regulation, European location, company size and proof of reserves support the score, while a very low Trustpilot rating and only medium fee transparency weigh negatively.

Our methodology

Coinbird Trust Score

Regulation

Top-tier

30/30

Headquarters

Non-offshore

15/15

Market experience

5 to 10 years

10/15

Trustpilot rating

Mostly negative

0/15

Company size

Large

10/10

Proof of Reserves

Available

5/5

Cost transparency

Medium

3/5

Support

Good

5/5

Who is OKX best for?

OKX is a good fit if you...

  • trade crypto actively and want powerful tools like leverage, copy trading, or bots
  • want a wide selection of coins on a MiCA-regulated platform
  • are looking for low trading fees on spot markets
  • want to explore Web3 features and self-custody through an integrated wallet

OKX is probably not for you if you...

  • only buy crypto occasionally and don't need advanced trading features
  • rely on responsive, personal customer support instead of a chatbot
  • want deposit insurance for extra peace of mind
Kraken Logo

Kraken

Best alternative

  • Higher security
  • Better customer support
  • Easier to use
  • More features
  • Higher fees
The recommendations were created with the help of AI based on our provider data and may contain errors. .

OKX app preview

Portfolio in the OKX app
Your portfolio
Market overview in the OKX app
Market overview
Track crypto prices in the OKX app
Track prices
Buy crypto in the OKX app
Buy crypto
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OKX features

What is OKX?

Founded in 2017, OKX is one of the world’s largest crypto exchanges. The platform primarily targets active traders and stands out with low fees, a wide selection of cryptocurrencies, and extensive trading features. The mobile app offers clearly separated views for beginners, experienced traders, and Web3 users.

Fees

1.00%
Low
Fees

Number of cryptocurrencies

270+
Large selection

Payment methods

  • Bank
  • Credit card
  • PayPal
  • Apple Pay

Features

Real crypto
Yes
Own wallet supported
Yes
Real stocks
No
Tokenized stocks
Yes
DCA plan
Yes
Staking
Yes

Trading

For active traders
Yes
Leverage trading
Yes
Orderbook
Yes

Special features

  • OKX Wallet
  • OKX Card
  • Stock derivatives (perps)
  • Copy trading
  • Trading bots
  • OKX Shield

The company behind OKX

OKX Logo

OKCoin Europe LTD

Exchange  ·  Malta  ·  Since 2017

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500+ employees
Founder
Star Xu
Regulation
MiCA, MiFID II, MPI/MAS, VARA