OKXreview
- Regulated exchange
- Low fees
- Easy to use
- Many features
- No US access
- Poor customer support

OKX stands out as a versatile crypto platform with a clear focus on active trading. The user interface is modern and well-designed, and the clever switch between “Simple” and “Exchange” views makes it accessible even for beginners. Traders benefit from a wide range of features as well as European MiCA regulation, which provides additional security and trust. However, customer service was a clear drawback in our test: direct contact with a support agent was not possible—only a chatbot that mostly refers to help articles was available. Our conclusion: OKX is well-suited for regular traders seeking a powerful, regulated platform. Those who only occasionally buy cryptocurrencies or place high value on personalized (German-speaking) customer support may find other providers more suitable.
About OKX
Fees
Number of cryptocurrencies
Payment methods
- Bank
Description
Founded in 2017, OKX is one of the world’s largest crypto exchanges. The platform primarily targets active traders and stands out with low fees, a wide selection of cryptocurrencies, and extensive trading features. The mobile app offers clearly separated views for beginners, experienced traders, and Web3 users.
Company headquarters | Malta |
Founding year | 2017 |
Social media | 5.72M |
Our OKX rating
Review result
Our opinion
OKX stands out as a versatile crypto platform with a clear focus on active trading. The user interface is modern and well-designed, and the clever switch between “Simple” and “Exchange” views makes it accessible even for beginners. Traders benefit from a wide range of features as well as European MiCA regulation, which provides additional security and trust. However, customer service was a clear drawback in our test: direct contact with a support agent was not possible—only a chatbot that mostly refers to help articles was available. Our conclusion: OKX is well-suited for regular traders seeking a powerful, regulated platform. Those who only occasionally buy cryptocurrencies or place high value on personalized (German-speaking) customer support may find other providers more suitable.
Pros and cons
What we like:
- Comprehensive trading tools
- Very low fees
- Compliant with European MiCA regulations
- Switch between beginner and advanced views
- Marketplace for trading bots
What we don't like:
- No personal customer support
- Complex fee structure
- No US access
OKX user reviews
App Store
around 18,200 ratings
4.6/5
Google Play Store
around 907,000 ratings
4.3/5
Trustpilot
around 1,700 ratings
3.1/5
What users say about OKX
Our artificial intelligence (AI) collects and analyzes user experiences about OKX from across the web and summarizes the most important insights for you in a clear and concise way.

User review summary for OKX
OKX impresses with a strong overall package for crypto traders of all experience levels. The platform features a modern user interface, low trading fees, and an impressive range of functions—from classic trading instruments to Web3 features. Active users and altcoin enthusiasts, in particular, will find much to appreciate. However, there are critical voices, especially concerning support quality and handling of account suspensions. While OKX ranks high in security and innovation, as with all crypto platforms, users should carefully assess their own needs and approach risks with caution.
OKX impresses with a strong overall package for crypto traders of all experience levels. The platform features a modern user interface, low trading fees, and an impressive range of functions—from classic trading instruments to Web3 features. Active users and altcoin enthusiasts, in particular, will find much to appreciate. However, there are critical voices, especially concerning support quality and handling of account suspensions. While OKX ranks high in security and innovation, as with all crypto platforms, users should carefully assess their own needs and approach risks with caution.
Ease of use and user experience
Features and services
Beginner-friendliness
Fees and costs
Security and trust
Support
OKX preview
OKX features
Real crypto | Yes |
Transferable to own wallet | Yes |
DCA plan | No |
Staking | Yes |
NFT marketplace | Yes |
Trading tools | Yes |
Two-factor authentication | Yes |
Special features
- Features for professional traders
- Trading bots
- DEX aggregator
- Web3 wallet
- Launchpad (Jumpstart)
Tradeable assets
- Cryptocurrencies
Trading options
- Trading bots
About OKX
Company | OKCoin Europe LTD |
Headquarters | Malta |
Company size | Large |
Regulation | MiCA, MiFID II, MPI/MAS, VARA |
Founder | Star Xu |
Founding year | 2017 |