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OKX review

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189 visitors have chosen OKX

Our OKX review

What we think

OKX stands out as a versatile crypto platform with a clear focus on active trading. The user interface is modern and well-designed, and the clever switch between “Simple” and “Exchange” views makes it accessible even for beginners. Traders benefit from a wide range of features as well as European MiCA regulation, which provides additional security and trust. However, customer service was a clear drawback in our test: direct contact with a support agent was not possible—only a chatbot that mostly refers to help articles was available. Our conclusion: OKX is well-suited for regular traders seeking a powerful, regulated platform. Those who only occasionally buy cryptocurrencies or place high value on personalized (German-speaking) customer support may find other providers more suitable.

Review score

OKX

Pros and cons

What we like:

  • Regulated exchange
  • Excellent for trading
  • Low fees
  • Easy to use
  • Extensive range of features

What we don't like:

  • Poor Trustpilot rating

User reviews of OKX

3.7/5
Overall rating

App Store

around 1,900 ratings

4.5/5

Google Play Store

around 923,800 ratings

4.1/5

Trustpilot

around 1,800 ratings

2.4/5

What users say about OKX

AI summary

Funds Often Locked After Deposit

Many users report that deposits (e.g., XRP or SEPA) are blocked due to compliance checks, without clear explanation or quick release. This leads to weeks of waiting and frustration.

Withdrawals Difficult with Bonus Issues

Users experience problems with withdrawals, especially when bonuses are active or after deposits. Bonuses are described as confusing or not redeemable, leading to restricted withdrawals.

Mobile App Fast and Smooth

The app is praised for its speed and responsiveness, ideal for on-the-go trading, staking, and Web3 features like NFT trading without delays.

Trading Terminal Clear and Stable

The trading terminal is described as clean and responsive, even during high volume or volatility. Automated strategies work reliably.

Account Restrictions Due to Verification

Repeated verification requests and temporary suspensions after deposits or trades lead to long waiting times and restricted access to funds.

Good Liquidity for Spot Trades

Users appreciate the high liquidity and fast order execution for spot trading without slippage, enabling quick market moves.

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The summaries were created with the help of AI based on publicly available user experiences and may contain errors. .

Is OKX safe and legit?

A
78/100

OKX scores 78/100 in our Trust Score (A), resulting in a high rating. Full regulation, a European location and large company size lift the score, while a very weak Trustpilot rating and only medium fee transparency pull it down.

Our methodology

Coinbird Trust Score

Regulation

Top-tier

30/30

Headquarters

Non-offshore

15/15

Market experience

5 to 10 years

10/15

Trustpilot rating

Mostly negative

0/15

Company size

Large

10/10

Proof of Reserves

Available

5/5

Cost transparency

Medium

3/5

Support

Good

5/5

Who is OKX best for?

OKX is a good fit if you...

  • trade crypto actively and want pro-level tools
  • want low fees on spot and derivatives trading
  • value a MiCA-regulated exchange with proof of reserves
  • want extras like copy trading, bots, a Web3 wallet and a crypto card
Go to OKX

OKX is probably not for you if you...

  • expect fast, personal customer support instead of a chatbot
  • only buy crypto occasionally and don't need advanced features
  • prefer a provider with a strong public reputation across review sites
Kraken Logo

Kraken

Best alternative

  • Higher security
  • Better customer support
  • Easier to use
  • More features
  • Higher fees
The recommendations were created with the help of AI based on our provider data and may contain errors. .

OKX app preview

Portfolio in the OKX app
Your portfolio
Market overview in the OKX app
Market overview
Track crypto prices in the OKX app
Track prices
Buy crypto in the OKX app
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OKX features

What is OKX?

Founded in 2017, OKX is one of the world’s largest crypto exchanges. The platform primarily targets active traders and stands out with low fees, a wide selection of cryptocurrencies, and extensive trading features. The mobile app offers clearly separated views for beginners, experienced traders, and Web3 users.

Fees

1.00%
Low
Fees

Number of cryptocurrencies

270+
Large selection

Payment methods

  • Bank
  • Credit card
  • PayPal
  • Apple Pay

Features

Real crypto
Yes
Own wallet supported
Yes
Real stocks
No
Tokenized stocks
Yes
DCA plan
Yes
Staking
Yes

Trading

For active traders
Yes
Leverage trading
Yes
Orderbook
Yes

Special features

  • OKX Wallet
  • OKX Card
  • Stock derivatives (perps)
  • Copy trading
  • Trading bots
  • OKX Shield

The company behind OKX

OKX Logo

OKCoin Europe LTD

Exchange  ·  Malta  ·  Since 2017

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500+ employees
Founder
Star Xu
Regulation
MiCA, MiFID II, MPI/MAS, VARA