Preview of the Crypto.com app
Crypto.com Logo

Crypto.com review

Avatar 1
Avatar 2
Avatar 3
323 visitors have chosen Crypto.com

Our Crypto.com review

What we think

Crypto.com is a true all-rounder, offering a relatively large selection of coins, credit cards, an NFT marketplace, and other appealing features for a well-rounded package. The app is especially beginner-friendly, with an easy-to-use interface that keeps the focus on the essentials.

Review score

Crypto.com

Pros and cons

What we like:

  • Regulated exchange
  • Over 10 years in the market
  • High cost transparency
  • Easy to use

What we don't like:

  • Poor Trustpilot rating
  • Not ideal for active trading
  • Poor customer support

User reviews of Crypto.com

3.6/5
Overall rating

App Store

around 27,000 ratings

4.6/5

Google Play Store

around 687,700 ratings

4.4/5

Trustpilot

around 9,500 ratings

1.9/5

What users say about Crypto.com

AI summary

Unreliable Support When Problems Arise

Users frequently report that customer service is extremely slow to respond or does not respond at all to technical or account-related issues, and fails to provide real solutions.

Intuitive App for Beginners

The mobile app is widely praised for being particularly user-friendly and clear, making it easier for newcomers to start crypto trading.

Account Freezes Cause Trouble

Many users experience sudden freezes or lengthy internal reviews that block access to funds and transactions.

Fast Processing of Transfers

When processes work as intended, deposits, withdrawals, and trades are described as quick and reliable.

Difficulties With Withdrawals

Users complain about delays, additional verification requirements, or blocking of withdrawals of crypto or fiat.

Trusted by Long-Term Users

Some experienced users have valued the platform over the years as stable and reliable for regular crypto trading.

Page 1 of 0
The summaries were created with the help of AI based on publicly available user experiences and may contain errors. .

Is Crypto.com safe and legit?

B
60/100

Crypto.com scores 60/100 in our Trust Score (B), resulting in a moderate rating. Full marks for regulation, company size, proof of reserves and fee transparency lift the score, while an offshore location, a very low Trustpilot score and weak support weigh noticeably against it.

Our methodology

Coinbird Trust Score

Regulation

Top-tier

30/30

Headquarters

Offshore

0/15

Market experience

5 to 10 years

10/15

Trustpilot rating

Mostly negative

0/15

Company size

Large

10/10

Proof of Reserves

Available

5/5

Cost transparency

High

5/5

Support

Poor

0/5

Who is Crypto.com best for?

Crypto.com is a good fit if you...

  • are new to crypto and want a simple, intuitive app
  • want to spend your crypto in everyday life with a Visa card and earn cashback
  • are looking for an all-in-one platform with coins, staking, NFTs and Web3 features
  • value a long-established, regulated exchange with high fee transparency
Go to Crypto.com

Crypto.com is probably not for you if you...

  • are an active trader looking for low fees and advanced tools
  • expect fast and reliable customer support when issues arise
  • prefer a provider based onshore rather than offshore
Kraken Logo

Kraken

Best alternative

  • Higher security
  • Better for trading
  • Better customer support
  • Easier to use
  • More features
  • Higher fees
The recommendations were created with the help of AI based on our provider data and may contain errors. .

Crypto.com app preview

Portfolio in the Crypto.com app
Your portfolio
Market overview in the Crypto.com app
Market overview
Track crypto prices in the Crypto.com app
Track prices
Buy crypto in the Crypto.com app
Buy crypto
Page 1 of 0

Crypto.com features

What is Crypto.com?

The exchange Crypto.com, based in Singapore, is highly popular, thanks in large part to its intuitive app and the sought-after crypto credit cards that allow users to spend cryptocurrencies in everyday life and earn cashback.

Fees

1.30%
Solid
Fees

Number of cryptocurrencies

400+
Large selection

Payment methods

  • Bank
  • Credit card

Features

Real crypto
Yes
Own wallet supported
Yes
Real stocks
No
Tokenized stocks
Yes
DCA plan
Yes
Staking
Yes

Trading

For active traders
No
Leverage trading
Yes
Orderbook
Yes

Special features

  • Crypto.com Visa Card
  • Trading bots
  • Web3 features
  • Crypto Basket

The company behind Crypto.com

Crypto.com Logo

Foris DAX MT Limited

Exchange  ·  Malta, Singapur  ·  Since 2016

Avatar 1
Avatar 2
Avatar 3
500+ employees
Founder
Kris Marszalek, Bobby Bao, Gary Or, Rafael Melo
Regulation
MiCA, FCA, FDIC, SOC 2