Preview of the Crypto.com app
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Crypto.com review

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323 visitors have chosen Crypto.com

Our Crypto.com review

What we think

Crypto.com is a true all-rounder, offering a relatively large selection of coins, credit cards, an NFT marketplace, and other appealing features for a well-rounded package. The app is especially beginner-friendly, with an easy-to-use interface that keeps the focus on the essentials.

Review score

Crypto.com

Pros and cons

What we like:

  • Regulated exchange
  • Over 10 years in the market
  • High cost transparency
  • Easy to use

What we don't like:

  • Poor Trustpilot rating
  • Not ideal for active trading
  • Poor customer support

User reviews of Crypto.com

3.6/5
Overall rating

App Store

around 26,900 ratings

4.6/5

Google Play Store

around 687,700 ratings

4.4/5

Trustpilot

around 9,500 ratings

1.8/5

What users say about Crypto.com

AI summary

Withdrawal Issues

Users frequently report delays and complications when withdrawing crypto or fiat, which is considered particularly frustrating compared to other exchanges.

Intuitive and User-Friendly App

Many users praise the app for being especially user-friendly and easy to navigate, which simplifies onboarding and daily trading compared to more complex platforms.

Wide Range of Cryptocurrencies

Users appreciate the broad offering of over 400 coins, which provides more variety than many competitors and enables trading in less common assets.

Free EUR Deposits via SEPA

The ability to deposit EUR for free via SEPA or Apple/Google Pay is highlighted as a practical advantage over exchanges with deposit fees.

Hidden or High Fees

Some users criticize unexpected or higher transaction costs compared to more transparent alternatives, which tarnishes the overall impression.

Staking and Earn Opportunities

Users praise the options to stake assets or earn to generate passive income, which is seen as a unique selling point compared to pure trading platforms.

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The summaries were created with the help of AI based on publicly available user experiences and may contain errors. .

Is Crypto.com safe and legit?

B
60/100

Crypto.com scores 60/100 in our Trust Score (B), resulting in a moderate rating. Full marks in regulation, company age and size support the score, while an offshore location, a very low Trustpilot rating and weak support quality pull it down noticeably.

Our methodology

Coinbird Trust Score

Regulation

Top-tier

30/30

Headquarters

Offshore

0/15

Market experience

5 to 10 years

10/15

Trustpilot rating

Mostly negative

0/15

Company size

Large

10/10

Proof of Reserves

Available

5/5

Cost transparency

High

5/5

Support

Poor

0/5

Who is Crypto.com best for?

Crypto.com is a good fit if you...

  • want an all-in-one app for crypto, cards, and NFTs
  • are new to crypto and value an intuitive interface
  • want to spend crypto in everyday life and earn cashback
  • value a well-regulated, established exchange
Go to Crypto.com

Crypto.com is probably not for you if you...

  • expect fast and reliable customer support
  • are an active trader looking for the lowest possible fees
  • want a provider with a strong public reputation on review platforms
Kraken Logo

Kraken

Best alternative

  • Higher security
  • Better for trading
  • Better customer support
  • Easier to use
  • More features
  • Higher fees
The recommendations were created with the help of AI based on our provider data and may contain errors. .

Crypto.com app preview

Portfolio in the Crypto.com app
Your portfolio
Market overview in the Crypto.com app
Market overview
Track crypto prices in the Crypto.com app
Track prices
Buy crypto in the Crypto.com app
Buy crypto
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Crypto.com features

What is Crypto.com?

The exchange Crypto.com, based in Singapore, is highly popular, thanks in large part to its intuitive app and the sought-after crypto credit cards that allow users to spend cryptocurrencies in everyday life and earn cashback.

Fees

1.30%
Solid
Fees

Number of cryptocurrencies

400+
Large selection

Payment methods

  • Bank
  • Credit card

Features

Real crypto
Yes
Own wallet supported
Yes
Real stocks
No
Tokenized stocks
Yes
DCA plan
Yes
Staking
Yes

Trading

For active traders
No
Leverage trading
Yes
Orderbook
Yes

Special features

  • Crypto.com Visa Card
  • Trading bots
  • Web3 features
  • Crypto Basket

The company behind Crypto.com

Crypto.com Logo

Foris DAX MT Limited

Exchange  ·  Malta, Singapur  ·  Since 2016

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500+ employees
Founder
Kris Marszalek, Bobby Bao, Gary Or, Rafael Melo
Regulation
MiCA, FCA, FDIC, SOC 2