Preview of the Crypto.com app
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Crypto.com review

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323 visitors chose Crypto.com

Our Crypto.com review

What we think

Crypto.com is a true all-rounder, offering a relatively large selection of coins, credit cards, an NFT marketplace, and other appealing features for a well-rounded package. The app is especially beginner-friendly, with an easy-to-use interface that keeps the focus on the essentials.

Review score

Crypto.com

Pros and cons

What we like:

  • Regulated exchange
  • Over 10 years in the market
  • High cost transparency
  • Easy to use

What we don't like:

  • Poor Trustpilot rating
  • Not ideal for active trading
  • Poor customer support

User reviews of Crypto.com

3.7/5
Overall rating

App Store

around 27,100 ratings

4.6/5

Google Play Store

around 694,400 ratings

4.4/5

Trustpilot

around 9,500 ratings

2.0/5

What users say about Crypto.com

AI summary

Accounts Suddenly Blocked Without Explanation

Users frequently report that accounts are restricted without warning or clear justification, leaving crypto holdings inaccessible and withdrawals blocked.

Deposits Remain Stuck Without Status

Deposited cryptocurrencies or fiat do not appear or get stuck, and support provides no ETA or explanation for deposit delays.

Unexpectedly High Withdrawal Fees

Withdrawals of crypto or fiat often incur higher or hidden costs than expected, which users perceive as disadvantageous compared to other exchanges.

App Access and Login Issues

Users are unable to log in or use the app/website, hindering access to crypto holdings.

Intuitive App Interface for Beginners

Users praise the app for being clear and easy to use, facilitating quick buying and selling of cryptocurrencies.

Fast Transactions When All Goes Smoothly

When no issues arise, buying, selling, and transferring crypto proceeds swiftly, offering users a hassle-free experience.

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The summaries were created with the help of AI based on publicly available user experiences and may contain errors. .

Is Crypto.com safe and legit?

B
60/100

Crypto.com scores 60/100 in our Trust Score (B), resulting in a moderate rating. Full marks for regulation, company size, proof of reserves and fee transparency support the score, while an offshore location, a very low Trustpilot score and weak support quality weigh negatively.

Our methodology

Coinbird Trust Score

Regulation

Top-tier

30/30

Headquarters

Offshore

0/15

Market experience

5 to 10 years

10/15

Trustpilot rating

Mostly negative

0/15

Company size

Large

10/10

Proof of Reserves

Available

5/5

Cost transparency

High

5/5

Support

Poor

0/5

Who is Crypto.com best for?

Crypto.com is a good fit if you...

  • are new to crypto and want an app that's easy to navigate
  • want to spend your crypto in everyday life with a Visa card and earn cashback
  • are looking for an all-in-one platform with coins, staking, NFTs, and Web3 features
  • value a regulated, established exchange with transparent fees
Go to Crypto.com

Crypto.com is probably not for you if you...

  • expect fast, high-quality customer support when issues arise
  • are an active trader looking for advanced tools and tight spreads
  • prefer a provider with a strong public reputation and consistently positive user reviews
OKX Logo

OKX

Best alternative

  • Lower fees
  • Better for trading
  • Better customer support
  • Easier to use
  • More features
  • Less coins
The recommendations were created with the help of AI based on our provider data and may contain errors. .

Crypto.com app preview

Portfolio in the Crypto.com app
Your portfolio
Market overview in the Crypto.com app
Market overview
Track crypto prices in the Crypto.com app
Track prices
Buy crypto in the Crypto.com app
Buy crypto
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Crypto.com features

What is Crypto.com?

The exchange Crypto.com, based in Singapore, is highly popular, thanks in large part to its intuitive app and the sought-after crypto credit cards that allow users to spend cryptocurrencies in everyday life and earn cashback.

Fees

1.30%
Solid
Fees

Number of cryptocurrencies

400+
Large selection

Payment methods

  • Bank
  • Credit card

Features

Real crypto
Yes
Own wallet supported
Yes
Real stocks
No
Tokenized stocks
Yes
DCA plan
Yes
Staking
Yes

Trading

For active traders
No
Leverage trading
Yes
Orderbook
Yes

Special features

  • Crypto.com Visa Card
  • Trading bots
  • Web3 features
  • Crypto Basket

The company behind Crypto.com

Crypto.com Logo

Foris DAX MT Limited

Exchange  ·  Malta, Singapur  ·  Since 2016

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500+ employees
Founder
Kris Marszalek, Bobby Bao, Gary Or, Rafael Melo
Regulation
MiCA, FCA, FDIC, SOC 2